What is a Hero Kit?

In a word: savings. For years, the original equipment manufacturers have offered their field service engineers Hero Kits - unlimited, rapid access to a custom toolkit of parts to fix a problem. They are called Hero Kits because fast resolution of the problem makes the engineer a hero in the customer's eyes.

For the first time, independent imaging providers and field service engineers have the same advantages with our Hero Kits: Our expert engineers help you diagnose the problem and then custom design a Hero Kit with the most likely parts to fix your problem.

Our Hero Kits save you both time and money. Our Hero Kits include the parts you need to repair your problem quickly, no more fumbling through three to five days and two or three parts shipments to solve your problem.

With a Hero Kit we save you money. Our Hero kits eliminate extended down time meaning your valuable asset is working for you and not the other way around. We also save you money in restocking fees. You will love the expedience and cost-effectiveness of our Hero Kits!